保潔--外包策略英文(ppt 22頁)

Managing Strategic Relationships
Procter & Gamble
William Metz
What We’ll Cover
P&G’s Sourcing Story
P&G’s Sourcing Story
Shared Services Model
Service Integration
Governance Defined
Governance Mission
Key Governance Roles
SMEs
Key Governance Processes
Common Processes
Across Suppliers
Service Request Management
Performance Management
SLAs
Project Management
Project Management Processes
Governance Tools
Challenges

..............................