日化行業業績卓越獎及波多裏奇獎（1）(ppt 125頁)

日化行業業績卓越獎及波多裏奇獎（1）目錄：
主題1：業績卓越獎的背景以及波多裏奇獎的概況
主題2：波多裏奇模式的核心價值
主題3：組織簡介以及組織挑戰

日化行業業績卓越獎及波多裏奇獎（1）內容提要：
The Emerging of Baldrige Award 波多裏奇獎的出現
After the 2nd. World War, with the coming of peace, U.S. management almost overnight discarded the very quality management practices that had helped make the industrial war effort so successful. The most profitable strategy was just to keep pumping up the production volumes and ignore everything else.
Thus U.S. management resolutely ignored quality management for the next thirty years.
第2次世界大戰後，戰爭停息，美國管理幾乎拋棄了全麵質量管理規範。最有利可圖的策略就是隻追求產量而忽略其他任何東西。
因此，在接下來的30年內，美國幾乎徹底忽略了質量管理。
……

Others, such as General Motors didn't understand this at all. GM's response was to "bet the farm" on a strategy of using technology to replace people, which proved to be a disastrous. Other companies became convinced that they were the victims of "dumping" and sought legislation that simply forced more efficient foreign companies to increase their margins by charging U.S. customers more.
其他公司，例如通用公司根本不理解這一舉措，通用公司的反應是使用技術取代人的策略無疑是“把老本都賭上”，其後果是空前慘重的。其他公司也確信他們是“傾銷”的受害者，並尋求法律途徑向外國公司施壓，通過控製更多的本土顧客以增加他們的收入。
……

The Baldrige Award 波多裏奇獎
National Institute of Standards and Technology (NIST) , an agency of U.S. Department of Commerce, is responsible for the Baldrige National Quality Award and Program.
國家標準與技術協會（NIST），美國商業部門的下屬機構，負責波多裏奇國家質量獎評獎及方案。
The American Society for Quality (ASQ) assists in administering the Award Program under contract to NIST.
美國質量學會（ASQ）按照與NIST的合同協助評獎方案的執行工作。
The contents of Baldrige Award are up-dated annually along with a comprehensive case study issued by NIST.
波多裏奇獎的內容與NIST公布的綜合案例研究一起每年更新。

..............................