優質服務傳遞簡介(ppt 18頁)

優質服務傳遞簡介內容提要：
不隻為客人提供產品和服務，
還要使他們成為 回頭客，最終成為忠誠客戶
Our Goal is not only to send them out the door with a product or service, but also to keep them coming back for more,
all the time, until become the loyal customers!

尊重客人 Give customers respect
提供個性服務 Treat them as an individual
使客人了解我們願意滿足他們要求的意願
Make them feel you want to satisfy their needs

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