管理溝通的基本知識(ppt 60頁)

管理溝通的基本知識目錄：
第一節管理溝通的內涵和要素
第二節溝通的類型
第三節管理模式與溝通

管理溝通的基本知識內容提要：
Afterfinishingself-judgement,yourgroupusesinformativeorpersuasivecommunicationsoastogetaccesstothecommondecision.Theturnof15thingsshouldtrytogeteveryone’sagreement.
Attentions:
Nomatterinformative,orpersuasivecommunication,logicisthefundamental;
Don’tchangeyourideaonlytoavoidtheconflict;
Don’tmakedecisiononlytoabideby“theminorityandthemajority”rule
Whycommunicate?
Itleadstogreatereffectiveness.
Itkeepspeopleinthepicture.
Itgetspeopleinvolvedwiththeorganizationandincreasesmotivationtoperformwell;increasescommitmenttotheorganization.
Itmakesforbetterrelationshipsandunderstandingbetween:bossandsubordinate;colleagues;peoplewithintheorganizationandoutsideit.
Ithelpspeopletounderstandtheneedforchange:howtheyshouldmanageit;howtoreduceresistancetochange.

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